Status: July 2018
We take the protection of your private data very seriously and want you to feel comfortable visiting our mobile app or web pages. Culinary Ventures LTD, as the operator of the ‘bitemojo app’ and ‘bitemojo.com website’ informs you in the following way about which data is collected and stored by us and how we process and use this data.
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1. Data processing agency and data protection officer
The responsible body for the collection, processing and use of your personal data within the meaning of the General Data Protection Regulation is Culinary Ventures LTD, Which address is 22 Bruria St. Jerusalem 93184 Israel, represented by Co- founder Michael Weiss.
If you wish to object in whole or in part to the collection, storage, processing and use of your personal data in the sense of this data protection notice, you can send your objection by e-mail, fax or letter to our data protection officer:
Data Protection Officer
Culinary Ventures LTD
22 Bruria St, Jerusalem 93184 Israel
Fax: +972 (0) 76-539 8003
E-Mail: contact (at) bitemojo.com
In addition, you can also obtain information about your personal data stored by us free of charge at any time (see also chapter 13).
2. Collection, processing and use of personal data a. Personal data
Personal data is regarded as all information relating to an identified or identifiable natural person; a natural person is regarded as identifiable, which can be identified directly or indirectly, in particular by association with an identifier such as a name, identification number, location data, online identifier or one or more special features, the expression of the physical , physiological, genetic, mental, economic, cultural or social identity of this natural person. A storage of personal data is only to the extent necessary to provide the booked service or purchased products, to comply with legal requirements or for the purpose stated below.
Statistical data, which we collect, for example, when visiting our mobile app or website and which can not be directly related to a person, are not covered by the definition of personal data in accordance with this notice. Examples of statistical data include statistics about which city tours or appointments are often accessed by users, even without a purchase.
b. Purpose of collecting personal data
We collect, store and process your data for the entire process of purchasing tours or vouchers, including any changes, cancellations or refunds, for technical administration and for our own marketing purposes. Your personal data will only be shared with third parties if it is necessary for the purpose of contract execution or settlement or if you have previously expressed your consent to share your information. As part of the payment process, for example, the service providers (payment service providers and banks) used by us receive the necessary data for the purpose of processing the payment. The data transmitted in this way may only be used by our service providers to fulfill their task. Any other use of the information prohibited and does not occur with any of the service providers entrusted by us. Your sensitive credit card or other payment data is neither collected nor processed or stored by us; during the payment process, your data will be forwarded directly to our service providers for verification and collection purposes:
● The Paypal payment method is handled by PayPal (Inc). For more information about Paypal’s privacy, please refer to the Paypal Privacy notice (https://www.paypal.com/web/sapapps/mpp/ua/privacy-full/).
● The payment methods credit card (VISA, MASTERCARD, American Express) are handled by ZOOZ (https://zooz.com), please refer to the ZOOZ privacy notice(https://www.zooz.com/privacy-policy/).
To book a bitemojo tour, bitemojo coins or bitemojo gift voucher, we need your correct name, payment details, and your email. We need your email address so that we can send you the booking confirmation or the electronic voucher code and communicate with you. We also use the mentioned data for a possible refund. Your personal data will be deleted insofar as this does not conflict with statutory retention requirements and if you (1) have asserted a cancellation claim, if (2) the data is no longer required to fulfill the purpose for which it was stored or if (3) storing the data is prohibited for other legal reasons.
In addition to the processing of your data for the purpose of providing your tour, coins or your gift voucher purchase, we also use your data to recommend you via email newsletter products or services from our offer that you might be interested in (for more details see Chapter 3). The legal basis for processing your personal data after registering for the newsletter is the existence of your consent. You may, at any time, object to the use of your personal data for either advertising purposes or other
individual measures, without incurring costs. You can send a written notification in this regard to the contact details listed in Chapter 1 (eg email, fax, letter).
In the course of booking a bitemojo tour, bitemojo coins or purchasing a gift voucher, or through other services we offer (e.g., blog, website etc.) you have the opportunity to subscribe to our newsletter. Our Newsletter is administered and processed by MailChimp, the world’s largest newsletter distribution platform (https://mailchimp.com). We only provide MailChimp with your specified email address. The data transferred to MailChimp may only be used by them to fulfill their task as the newsletter’s processor. Any other use of the data by MailChimp is prohibited. For more information about the processing of your data by MailChimp, please refer to their online privacy notice at https://mailchimp.com/legal/privacy/.
If you no longer wish to receive newsletters from us, you can simply withdraw your consent to receive our newsletter, at any time without incurring any costs. For the purpose of withdrawing your consent to receive our newsletter, please communicate with us in writing to the contact details of our data protection officer (eg email, fax, letter) mentioned in chapter 1. Of course, you will also find in every newsletter an unsubscribe link.
4. Data security
In order to ensure the secure transmission of your personal data, we use the SSL 3.0 encryption protocol, in particular for booking / ordering and payment processing for data transmission (RSA-2048 is used as the underlying encryption method for the public-key infrastructure). This method is used successfully throughout the World Wide Web (Internet). All personal data (name, address, payment details, etc.) are encrypted and thus securely transmitted on the Internet.
Furthermore, we secure our websites and online systems by technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons.
5. Data transmission to third parties or to other EU countries
Culinary Ventures LTD does not transfer your data to third parties and does not operate address trading for commercial reasons.
However, there are things that others can do better than we do. Therefore, we cooperate with some third party service providers. Some service providers will need or will be able to access personal data. This applies in particular to IT technology, including the booking system, with which we maintain, monitor and analyze our services or individual functionalities and offerings. In addition, this includes, among other things, the processing of payments and the collection of due invoices.
To the extent required by law, we entrust all our service providers in writing strictly in accordance with the provisions of data privacy regulations, and, for example, also
explain technical and organizational measures with which the service providers protect the personal data entrusted to them against misuse.
Culinary Ventures LTD operates its servers exclusively with Microsort (Inc). Some of our IT service providers are based outside of the EU or the European Economic Area (EEA) or store and process personal data outside of the EU or the European Economic Area (EEA). We will transfer your data to our service providers which are either physically based or store and process information outside of the EU or the European Economic Area (EEA), insofar as they provide the same level of data protection as in the EU or European Economic Area (EEA), or when they participate in the EU-US Privacy Shield regulation.
In some cases, we also provide data to third parties, in compliance with data protection regulations, which then process the data independently. These include, for example, the services of social media providers such as Facebook, Twitter and Google, for example, if you share and redistribute content that you have seen with us from providers such as Facebook or Twitter.
More information may be found in the following chapters.
The “necessary cookies” are also called “session cookies”. “Session cookies” are characterized by the fact that they are automatically deleted from your hard disk after the end of your browsing session, i.e., when you have finished the booking process and after you leave our website.
In addition to session cookies, which are essential for ensuring the functionality of our shopping cart and the cookie banner, there are third-party cookies on our websites (also called “third-party cookies”) such as Google and Facebook. These Cookies act as either temporary or permanent (lifetime 14 days to 10 years), they remain on your hard drive and are used to analyze and improve our Internet offerings and interest-based marketing activity. The information stored in the temporary cookies (as described below) is analyzed by third-party algorithms so that, among other things, targeted interest-related product recommendations can be displayed in the form of advertisements on third-party websites. In the temporary
cookies, only pseudonymized or anonymous information – such as which pages that we have offered to you have actually been visited you, which browser you use, the IP address of your computer. However, these temporary or permanent cookies never allow the identification of personal data, such as name, address, email address, etc. In addition, the technical specifications stipulate that the server can only read a cookie that has been sent by the latter. The temporary cookies of third parties are automatically deleted after the prescribed time.
In order to use our services, you must accept the “necessary cookies”. We therefore recommend that you permanently activate cookies for our website and mobile application. You do not have to make any special settings in your browser so that cookies can be stored on your computer. Your browser accepts cookies by default and stores them, for example, in a directory called “Temporary Internet Files,” as they pose no security risk. However, you can disable the storage of cookies and set your web browser to notify you when new cookies are sent to you. For further information, please refer to the help dialog of your browser, which you will find for the most popular web browsers under the following links:
Internet Explorer: https://support.microsoft.com/en- us/help/278835/how-to-delete-cookie-files-in-internet-explorer
Mozilla Firefox: https://support.mozilla.org/en/kb/cookies-loesen-data- from-websites-
Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3D Desktop&hl=en_US
By using storage and use of your data. Furthermore, your data will be stored in cookies beyond the end of the browser session and may, for example, be recalled on your next visit to the website. You may revoke this consent at any time with future effect by refusing to accept cookies in your browser settings.
7. Server log files
8. Use of Google Analytics
Google Analytics is a web and mobile app service provided by Google Inc. Google Analytics uses temporary or permanent cookies (see also chapter 6). Using the information (including your IP address) stored in the cookies, Google will analyze the use of our web pages or mobile app by you. The information collected by the cookie is usually transmitted to a Google server in the US and stored there. Culinary Ventures LTD uses Google Analytics exclusively with the extension “_anonymizeIP ()”, so that IP addresses are processed only shortened. Your IP address will be shortened in advance by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
Google uses this information to evaluate your use of our website and mobile app, to compile reports on our website and mobile app activities, and to provide us with other services related to the use of websites and the mobile app. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. Transfer of this data by Google to third parties takes place only due to legal regulations or in the context of order data processing. By using our web pages or mobile app, you agree to the processing of the data collected about you by Google and the manner described above, the data processing and the stated purpose.
Data regarding the user and event level, the behavioral data associated with cookies and user IDs (eg User ID) are deleted after 14 months. At each visit, the 14-month period will reinstated.
Terminate the data processing (opt-out):
Data collection and storage by Google Analytics may be objected to at any time with future effect. You have the option to install a browser plugin published by Google. This is available for different browser versions and may be downloaded at http://tools.google.com/dlpage/gaoptout?hl=de .
We continue to use Google Analytics to analyze data from AdWords for statistical purposes. If you do not want us to do so, you can disable this function from the Ads Preferences Manager http://www.google.com/settings/ads/onweb/?hl=en .
Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European privacy legislation ( https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). For more information about privacy related to Google Analytics, see the Google Analytics Help Center https://support.google.com/analytics/answer/6004245?hl=en.
9. Use of Google Adwords
bitemojo.com website may use the Google AdWords online advertising program and Google AdWords conversion tracking. Google Conversion Tracking is an analytics service provided by Google Inc. When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies contain no personal data and are therefore not used for personal identification.
If you visit certain web pages on our website and the cookie has not expired, Google and we may recognize that you clicked on the ad and were redirected to this page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers.
The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. It tells customers the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
10. Use of the Facebook tracking pixel
For more information on Facebook privacy, please visit the following link:
In addition, you can adjust your privacy settings on Facebook using the following link: https://www.facebook.com/settings/?tab=ads
11. Embedded social plugins
Our website and mobile app uses social plugins (“plugins”) from various social networks such as Facebook, Instagram and Whatsapp. With the help of these plugins you can, for example, share content or recommend products. To protect your privacy, we offer these plug-ins as a button-click in the form of an HTML link. This will only transfer your data when you click on one of the plug-in buttons (recommend, share, invite a friend, etc.) – and only if you are already registered with a social network and have visited it before. Otherwise, no data transfer takes place.
We would like to point out that Facebook, Instagram and Whatsapp may be able to track your visit to corresponding bitemojo.com pages and bitemojo mobile app screens and assign them to your local user account if you are registered with the respective social network or, most recently, a page of the social network or other sites that have included a sharing plugin.
Facebook sharing button
Culinary Ventures LTD uses so-called social plugins of the network Facebook, such as the “Like” button. These plug-ins are offered and operated by Facebook Inc. and are clearly marked with the Facebook logo.
Culinary Ventures LTD does not process data from you when using the Facebook Sharing button. Facebook may be able to track your visit to bitemojo.com website and bitemojo mobile app and assign them to a Facebook account if you are registered with Facebook or have recently visited a Facebook page or Facebook content. If you actively use plugins (e.g., you press the like button), the corresponding information will be transmitted directly from your browser to Facebook without Culinary Ventures LTD having any influence on it.
Terminate the data processing (opt-out):
To prevent Facebook from collecting information about you during your visit to bitemojo.com web pages, you may log out of Facebook from the bitemojo.com web pages prior to starting your visit and any cookie from Delete Facebook from your browser (instructions for deleting cookies: https://www.facebook.com/policies/cookies/ ).
Culinary Ventures LTD uses the Instagram button, which allows you to share content on Instagram. These are offered and operated by Instagram, Inc.
Culinary Ventures LTD itself does not process any data when you use an Instagram button. If you use the Instagram button on bitemojo.com website or bitemojo mobile app and if you have a profile on Instagram, Instagram processes the following data from you as described by Instagram: Account data (e.g., your username), contact details (e.g., Your e-mail address), photos, following, friend lists, profiles and other public information (e.g., the photo you share when using the Instagram button), location information (e.g., your location during your use), log data (e.g., your IP address or device ID), Internet data (e.g., your content preferences on websites that you use).
By using the Instagram button, you authorize Instagram to transmit, and store all of your personal information in the United States, and any other country in which Instagram operates. In some of these countries, data protection laws and regulations may differ significantly from those in Israel as to when state agencies are entitled to access your personal information. For more information on Instagram’s global operations and data transfer, please visit: https://help.instagram.com
Terminate the data processing (opt-out):
If you wish to delete or edit some of your personal information on Instagram, you can do so in your Instagram account settings (link:https://help.instagram.com/116024195217477/?helpref=hc_fnav&bc=Insta gram%20Help&bc=Privacy%20and%20Safety%20Center
Culinary Ventures LTD uses the Whatsapp button from Whatsapp, Inc. Whatsapp may be able to send your information, with your consent, to any third party you wish to share your information with. This information may include: texts, photos, videos, contact people from your contact list, your geolocations, videos and all type of content that is stored on your mobile device.
There you will also learn more about your rights and the options to protect your privacy.
12. Storage and deletion of data
We store your personal data, as long as required for the respective processing purposes (e.g., contract execution, advertising purposes) and for the fulfillment of commercial and tax-legal storage regulations.
We will Block or delete your personal data as soon as the reasons for storing your data will cease to exist. Nevertheless, we may store your data for a longer period of time, if we find a need to do so as a result of contractual obligations or requirements, even in cases where the legally prescribed storage period, has lapsed.
13. Right of information and complaint / right of objection of the persons concerned
According to the General Data Protection Regulation 2016/679 of 27 April 2016 (DS- GVO), you have a right to accesses your data which we store, free of charge. (see Art. 15 DS-GVO) and, if necessary, a right to amend the data we store (see Art 16 DS-GVO), a right to request deletion of the data we store on you (see Art. 17 para. 1 DS-GVO), to request us to limit the processing of your data (see Art. 18 DS-GVO) and opposing to any processing of your data (see Art. 21 para. 4 DS-GVO). In addition, you have the right to revoke your once given consent to the processing of your personal data against any time (Art. 7 (3) DS-GVO). Should you submit a request opposing the process of your data, we will cease to process your data.
If you wish to exercise your privacy rights above, please send an e-mail to our Privacy Officer:
Data Protection Officer
Culinary Ventures LTD
22 Bruria St, Jerusalem 93184 Israel
Fax: +972 (0) 76-539 8003
E-Mail: contact (at) bitemojo.com
In addition, you have a right of appeal to the responsible data protection supervisory authority. To ensure that your personal information is not disclosed to third parties, we must be able to identify you clearly in your request. To do so, please include your full name and the email address you used when you last purchased a bitemojo tour or a bitemojo gift voucher. To enable us to respond to your request timely and accurately, please also mention the right(s) you wish to exercise. You are entitled to these rights free of charge, without incurring higher transmission costs than for the basic rates; unless you make unjustified or disproportionate requests. In this case, we are entitled to charge you a reasonable administration fee.
A deletion of your personal data may conflict with legal regulations, in particular with regard to data for billing and accounting purposes.
Due to the nature of our services and the purpose of collecting and processing your personal data, the right to transferability (see Art. 20 DS-BER) is not applicable.
14. Responsible body
The person responsible for the processing of personal data is Culinary Ventures LTD, 22 Bruria St, Jerusalem 93184 Israel.